Sunset Suite with Heated Plunge Pool

The positive: The staff. They were great! Cleanliness. Everything was amazingly clean and they cleaned everything thoroughly each day. The food was decent. The negative: The hotel is located on the outskirts of town and it is a steep 15 minute walk uphill to get into town. The hotel wanted €20 to take you a distance that amount to one minute by car. The breakfast was very limited and they offered frozen orange juice. To get fresh squeezed orange juice was an up charge. Diet Coke is three times higher than anywhere else.Espresso and cappuccino were also an up charge. Coffee was included, but it was inconsistent in quality. The beds were extremely hard. Some of these things may seem minor and may even be unimportant to some, however, for a hotel that is rated five stars I think they can do better.

My husband and I spent our honeymoon at this hotel and it was an incredible experience. The staff was the best we have ever experienced and they truly took care of you through the entire stay and even assisted on helping us plan our daily excursions. The rooms were so clean and the rooms were very comfortable. We absolutely recommend and hope to come back one day!

Honestly talk about luxury. The rooms are gorgeous. The pools are gorgeous (our room had a private pool shared only with one other suite). The view overlooking the island down to the sea is gorgeous. The bar is delicious and they will run food and drinks to your room at no charge until close. The restaurant is delicious. Probably the most authentic Greek food we had the whole time we were there. So fresh. The staff was delightful. We are crazy so we brought our one year old daughter with us. They all fawned over her and gave her treats and played with her. Nothing was too much if the baby needed it. We didn't realize we were there for Orthodox Easter and that the owner had reserved the restaurant for a traditional feast. We sat down to order and rather than kick us out he came over, shook my hand and invited us to join his extended family for the holiday. Honestly, memories to remember for a lifetime.

I made the right decision to stay at Secret View Hotel. The location was conveniently accessible to the major places like airport, Oia center, church, etc. The scenic views complement with outdoor pools, restaurants, and gym. The meals served at the restaurant were absolutely sumptuous at a reasonable price. The room was spacious and very cozy, neat, and beautiful. The Harmonia spa was truly rejuvenating. Above all, every employee (driver, front desk receptionists, housekeepers, waiters/waitresses kitchen staff, chef, supervisors, and general manager were all very congenial, effective, and efficient. They provided me with world-class customer service. Furthermore, they always wear a sweet genuine smile. They absolutely exceeded my expectations. Kudos to the general manager and administrative team for developing high caliber employees who exemplify the real essence of hospitality business. I look forward to staying at Secret View Hotel again when I visit Santorini again.